Ticket Sales Service: Ticket SalesTicket Sales Account Executive - Albany Devils Albany, NY
Position DescriptionAlbany Devils Ticket Sales Account Executives will be responsible primarily for selling full season tickets and partial plans and group ticket packages. The Albany Devils Ticket Sales Team will act as a the training grounds for learning the sports sales process, with the goal of moving exemplary performers with high character, into senior level sales positions as the organization grows. The Albany Devils Sales Team is being built on a strong foundation of learning key sales and service fundamentals, studying sales philosophy and buyer psychology, and consistent team and individual training and development. Core to this role is the ability to prospect, relationship build identify unique client needs, and then propose Devils ticket packages that provide the best possible solutions to those needs. The ability to multi-task and attack different sales campaigns and initiatives simultaneously, is a required skill for this role.
Devils management will rely heavily on the Sales Team to strategically attack the market, develop new relationships and generate new revenue for the organization - with the goal of growing a passionate base of plan holders that make up the core of the team s fan base. Targeted leads, including but not limited to: cancelled plan holders, single game buyers, group buyers and secondary market buyers, will be provided to members of this group. Prospecting will also be a big part of the Sales Team s daily responsibilities and outreach.
Major Responsibilities Implement and demonstrate outbound sales efforts by using sales and service best practices taught by team management; prospecting, networking, lead generation, and data capture Maintain a consistent day-to-day balance of new business outreach vs. calls to service and/or renew existing partial plan clients – minimum requirements in each category, each day Utilize the phones to set up appointments and conduct face-to-face arena meetings and tours with prospects Build strong relationships and gain a deeper level of knowledge about each customer, their needs as well as the needs of their group Perform game-day responsibilities, including manning arena sales tables and conducting prospect seat visits Attend team and community events for purpose of maximizing prospecting and sales opportunities Proactively create up-sell and cross-sell opportunities for new business with existing customers
Qualifications Bachelor s Degree B.A. Track record of sales experience including: internships and/or positions inside sports is a plus Demonstrates a positive, personable customer-friendly attitude Highly motivated with a competitive drive to be at and maintain top of the board status relative to your peers Ability to work well as part of a team towards achieving department and company goals Strong organizational and time-management skills Excellent oral and written communication as well as customer service and problem solving skills Must have the ability to navigate the arena in order to visit clients and escort potential customers on seat tours both on game days and non-game days Must be available to work flexible hours including nights, weekends and holidays Polished presentation skills with the ability to confidently react to situations in a timely and professional manner Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress
Ticket Sales Service: Ticket SalesInside Sales Representative - Chicago Wolves Glenview, IL
JOB SUMMARY:The Inside Sales Representative ISR is responsible for generating revenue through full and partial season ticket plan sales. The ideal candidate is a hungry, curious and self-motivated professional ready to develop sales acumen while generating revenue. We are seeking candidates who are interested in achieving sales success, not for candidates looking to get into sports. The ISR position is seasonal, with opportunity for full-time employment based on merit.
RESPONSIBILITIES: Make minimum of 80 outbound sales calls to sell ticket packages Actively prospect new business through area businesses, organizations and leads provided through in-house data capture efforts Up-sell inbound calls Achieve weekly and monthly sales goals Track all contacts with customers via Wolves CRM software During the season, staff all home games, with duties assigned Other duties as assigned
REQUIREMENTS: Strong organizational and time management skills Excellent oral communication, customer service and problem solving skills Ability to function in fast-paced environment, handle multiple projects, meet deadlines and be a team player High energy; ability to remain focused on sales goals and strive for achievement Ability to move around the arena to visit clients during home games and to escort and show potential customers various seating options and other on-site facilities Available to work flexible hours including holidays, evenings and weekends
EDUCATION EXPERIENCE: Bachelor s degree required Prior experience in sales, telemarketing, appointment scheduling or cold-calling is preferred High energy; ability to remain focused on sales goals strive for achievement
Ticket Sales Service: Premium/Suite SalesAccount Executive, Premium Seating - Citizens Business Bank Arena Ontario, CA
This person will assist the Premium Sales team with prospecting and selling premium inventory for Citizens Business Bank Arena. Responsible for selling and servicing full season suites, club seats, event suites, and referring corporate sponsorship opportunities.
Integrity Values - Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization. Must have a strong work ethic and desire to build a career in sales.
Leadership - Motivating, influencing, and supporting others to accomplish team and organizational goals. Builds trust by keeping word, commitments, and promises.
Communication - Makes clear and convincing presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication.
Teamwork - Collaborating and cooperating with and across departments to get the job done. Ability to work well and communicate effectively with all levels of the organization. Values the input and know-how of all team members.
Problem Solving - Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make logical decisions; provides solutions to individual and organizational problems.
Essential Job Functions:
Make outgoing and cold calls each day to prospective clients to sell premium inventory
Achieve and exceed predetermined sales goals and objectives
Formulate and maintain weekly telemarketing reports
Proactively research, solicit, and follow-up on sales leads
Assist with the management of sales database and administrative duties
Required to work Citizens Business Bank Arena events as needed
Handle additional duties as assigned
Experience in sales and client account management is a must. Sales and marketing experience in the sports and entertainment industry is preferred
Bachelor s degree in Business or Marketing preferred
Possess the skills to both acquire new accounts and manage existing accounts
Excellent communication and phone skills, with an ability to think and react to situations confidently
Demonstrate ability to identify opportunities, develop account strategies, and negotiate creative solutions
Must be assertive, persistent, and result-oriented
Ability to work in a team environment and adhere to department guidelines
Experience with Archtics, CRM and/or other ticket inventory management system is a plus
Able to work non-traditional hours including weekends and holidays as needed
Ticket Sales Service: Ticket SalesAccount Executive, Ticket Sales - Iowa Wild Des Moines, IA
This position is responsible for new business development selling Iowa Wild season tickets and group seats. This role is instrumental in reaching out to prospective clients for the purpose of developing and closing new sales in a high-volume sales environment.
RESPONSIBILITIES/ESSENTIAL FUNCTIONS Responsible for new business development of all Iowa Wild products through face-to-face presentations, prospecting new clients, following-up on referrals and leads, and cold calling Makes outbound calls daily with customers/new clients prospecting new business Prospects and qualifies all new leads and referrals for season tickets, group sales and suite sales Meets new business development and sales goals which are defined and outlined within specific quarterly and annual budgets Manages sales kiosks, service clients and work other related assignments on game days Regularly attend season ticket holder events to maintain and sevice current ticket holders Consistently deliver high-level of customer service to both internal and external clients helping provide world-class service Performs other related duties as assigned
1. FORMAL EDUCATION CERTIFICATION College degree required, or equivalent education and related sales experience
2. KNOWLEDGE EXPERIENCE Minimum 2-3 years business-to-business sales experience with proven track record of successfully developing and closing new business in a high volume sales environment Proficient computer skills including ability to work with MS Word, Excel and Outlook
3. PERSONAL ATTRIBUTES Positive attitude and desire to be successful while having fun within professional and team oriented environment Excellent time-management and organizational skills with ability to successfully prioritize and manage multiple duties Detail oriented with excellent written and verbal communication skills Self motivated with ability to work well independently within a team and results oriented environment
WORK CONDITIONS Available traditional business hours in addition to evenings, weekends and/or holidays for games or events Work is primarily sedentary in nature. Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
Ticket Sales Service: Ticket SalesSales Specialist - Lehigh Valley Phantoms Allentown, PA
Job Summary: Will sell and service new and existing accounts, generate new ideas to increase ticket sales, and execute basic office tasks as needed.
Meet or exceed daily call minimum 60 and appointment expectations
Responsible for maximizing revenue through the sale of Phantoms ticket packages including season tickets, partial plans, group tickets
Establish professional relationships in order to create repeat business and superior customer service
Use proactive tactics to create opportunities for new business with existing customers
Use telemarketing as a tool to sell season, group, and partial ticket plan packages to local companies from provided lists
Call past customers and new customers to generate ticket revenue
Handle incoming sales calls from prospective clients for all ticket packages
Meet or exceed appointed sales goals for all ticket packages
Maintain complete and accurate customer records
Staff all home games to assist ticket sales promotional programs
Other duties and responsibilities as assigned
Bachelors Degree or equivalent work experience Demonstrate a proven track record in sales and building quality relationships Have a friendly and professional telephone manner Strong desire to learn about our business and grow your professional career Effectively express ideas verbally and in writing Independently take action beyond what is called for Be able to generate original and imaginative solutions to business opportunities Demonstrate a positive attitude Maintain a flexible work schedule
Ticket Sales Service: Ticket SalesInside Sales Representative - Lehigh Valley Phantoms Allentown, PA
Looking to break into the sports field. Well, the Lehigh Valley Phantoms hockey team is looking for a self-motivated person who is passionate for selling.
You will be given the training for what it takes to make it in the sports industry. Each Inside Sales Representative will be given a goal that they will be responsible for, and the road map to reach your goal. If you re willing to work hard and have a passion you will be successful in this position.
We re looking for individuals who want to learn how to sell and do what it takes to continue to grow in this field
Task and Responsibilities :
Make a minimum of 80 calls a day
Build relationships to provide repeat business and excellent customer service
Cold call new sales leads
Meet and exceed assigned sales goals for all tickets packages
Maintain accurate notes through CRM system
Other duties as assigned
Required Knowledge/Skills/Job Qualifications:
Aggressive, competitive, team oriented
Effective time management skills and organized
The ability to adapt to situations
Education and Formal Training:
Bachelor s degree preferred
No phone calls or walk-in inquires accepted.
Ticket Sales Service: Ticket SalesAssociate - Ticket Sales - PSE Agency Providence, RI
Associate - Ticket Sales is directly involved in, and responsible for, all ticket sales programs at PSE Agency. This includes Group Tickets for events at the Dunkin Donuts Center, RI Convention Center and The Vets, as well as Ticket Plans and Group Tickets for the Providence Bruins.
The primary focus of this position is to develop new clients and work with current clients to increase all aspects of ticket sales. The selected candidate will also work Providence Bruins home games and select events at the Dunkin Donuts Center to interact with their clients and implement game day group sales and season ticket sales based programs.
Qualifications:Candidates for this position must have a Bachelor s Degree and should be looking for a career in sports and entertainment. A candidate must have a serious work ethic, self-motivation, accountability and strong written and verbal communication skills. Local Candidates Preferred – Rhode Island and Southeastern/Central Massachusetts.
Benefits: Salary plus commission 401k with employee match upon qualifying Strong health care benefits – medical and dental Group life insurance Disability insurance – both short and long term
About PSE Agency Providence Bruins:PSE Agency is a hybrid creative, marketing and advertising agency located in Providence, RI. As a full service agency, PSE delivers verifiable results for clients and partners that include brands, sports teams, venues and municipalities. Learn more by clicking here.
The Providence Bruins are the American Hockey League affiliate of the NHL s Boston Bruins, playing their home games at the Dunkin Donuts Center in Providence, RI. Spanning more than 20 years, the Boston/Providence affiliation is one of the longest and most successful player development partnerships in professional hockey history. Learn more by clicking here.
Ticket Sales Service: Client Retention/Customer ServiceService Executive - San Diego Gulls San Diego, CA
Service Executive, Season Tickets Retention
The Service Executive is a full-time, non-exempt position within the San Diego Gulls Service Department. The primary responsibility for a Service Executive is the retention and satisfaction of the San Diego Gulls season ticket holders. The incumbent of this position must be self-motivated and able to meet and exceed stipulated service, sales and retention goals. The ability to sell and make outbound calls to upgrade clients is a vital role in this position. This position reports directly to the Director of Ticket Sales. The San Diego Gulls offers a competitive salary and comprehensive benefits package. EOE
Examples of Essential Duties/Responsibilities: Create relationships with Season Ticket Holders to maximize renewal percentages by going above and beyond to proactively provide outstanding service to assigned accounts in a timely manner with the goal of creating a Great Experience for our guests. Generate new business revenue through upgrades, add-ons, referrals, and new sales of ticket packages and to meet yearly designated goals. Responsible for Season Ticket Renewal process including coordinating mailings, following up with customers, confirming orders, and providing necessary information and documentation to clients to assist them with their renewals, as well as assisting in the operation of the Select-A-Seat upgrade event. Effectively execute the season ticket touch point program, communicating with accounts in a 1:1 relationship in management designated number of contacts per season. Proactively respond in person, via phone and/or email to client requests, inquiries and concerns from assigned accounts in a timely manner for activities including printing invoices and receipts, following up on outstanding payments, mailing/emailing documents, securing signed invoices, etc. Provide problem solving to secure reasonable solutions in a timely manner by utilizing available building and team resources. Assist in fulfilling all season ticket holder benefits as planned each season. Assist in game day responsibilities in person meetings, service table as well as at special events held by the San Diego Gulls organization to solidify relationships with season ticket holders. Assist other service representative s clients as needed during games, via the general phone line and during absences. Provide daily documentation to track all account correspondence and activities in CRM database. Other duties as assignedSpecific Qualifications/Abilities: The requirements listed below are representative of the knowledge, skill, and/or ability required Bachelor s Degree or equivalent experience Minimum of one 1 year prior sales experience; preferably in a professional sports environment. Excellent communication skills, both written and verbal Demonstrated ability to meet and exceed stipulated sales goals Effective time management and organizational skills Flexible schedule with the ability to work nights, weekends and some holidays as required. Competitive and high energy attitude with a passion for what you are selling Strong computer skills, including knowledge of Microsoft Office Word, Excel, and Outlook experience in AXS Outbox. Valid driver s license required with good driving record
Ticket Sales Service: Ticket SalesAccount Executive- - San Diego Gulls San Diego, CA
Account Executive – Season Ticket Sales – Full-time, Non-Exempt
San Diego Gulls currently has an opening for an Inside Sales Representative. We would like to provide an opportunity for internal and referral candidates who are both qualified and interested to apply.
Overview:The Account Executive is responsible for selling season and partial ticket plans. The incumbent of this position must be self-motivated and able to meet and exceed stipulated sales goals.
Responsibilities: Sell season tickets and partial plans to area businesses and individuals Generate new sales through telephone, outside appointments and development of referrals and leads through networking, cold calling, prospecting and other techniques Make daily sales calls per direction of department manager Maintain computerized records of all clients and prospects with our CRM system Develop, maintain and build own prospect list in addition to any leads provided by the company Achieve or exceed pre-determined sales goals for all tickets products Responsible for the renewal and constant contact of full and partial season ticket accounts Manage accounts to ensure client issues are resolved Build and leverage relationships with businesses and individuals in order to promote sales Assist with game night activities, as well as any special events on an as needed basis Other duties as assigned by department manager
Qualifications: Bachelor s Degree or equivalent experience Minimum of one 1 year prior sales experience; preferably in a professional sports environment. Excellent communication skills, both written and verbal Demonstrated ability to meet and exceed stipulated sales goals Effective time management and organizational skills Flexible schedule with the ability to work nights, weekends and some holidays as required. Competitive and high energy attitude with a passion for what you are selling Strong computer skills, including knowledge of Microsoft Office Word, Excel, and Outlook experience in Archtics and CRM a plus. Valid driver s license required with good driving record.
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Licensing, Brand Management and Partner Integration - Consumer Products - Ultimate Fighting Championship UFC Las Vegas, NV.
Position Description Albany Devils Ticket Sales Account Executives will be responsible primarily for selling full season tickets and partial plans and group ticket.
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